You may recall a while ago that I announced that Sainsbury’s now make my favourite blend of ketchup.
I felt a bit sad for my previous tomato ketchup supplier, Heinz, as it had served me well for about 27 years of my life, so I wrote to them to say thank you for their service, but to advise them that I have a new preference now.
They have written back to me, to thank me for getting in touch with them about their tomato ketchup, and advised that they have shared their thoughts with their Research and Design team.
And they have kindly sent me a £2 voucher for some Heinz ketchup which will come in most useful now I have to start to count the pennies thanks to being unemployed.
I am indeed satisfied with their response.